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I like very much Nice
VY Jewelry
Dear Jorge, Thank you for your kind words and 5-star rating! We're so happy to hear that you like your piece. Your support means a lot to us! If you ever need anything else, feel free to reach out. We look forward to serving you again in the future! Best regards, VY Jewelry
2nd time is the charm
I received the Milan at Night for an anniversary gift a month ago. The bracelet would come undone while sleeping. It also came undone while I was wearing it around the house. Unfortunately, the clasp opened again and it fell off during my travels. I ordered the exact same one to replace it. I didn't want my husband to be disappointed. This bracelet has not fallen off once. Fits perfect and looks great.
VY Jewelry
Dear James, Thank you for sharing your experience! We're sorry to hear about the initial issue, but we're so glad that your new Milan at Night bracelet fits perfectly and stays secure. It’s wonderful to know that you love it, and we truly appreciate your loyalty. Wishing you many more happy anniversaries, and we look forward to serving you again in the future! Best Regards, VY Jewelry
3
Well, I got me two of your bracelets, The one with the hook keeps falling off so I don't put it on I may loose it. The one with the black stones is really nice I though it will be thicker I the ones I have bought before, but surprised when I saw how thin and skinny it was . if it was several mm thicker and wider it would it be perfect.. So my questions is Guys what gives? wanna know David
VY Jewelry
Dear David, Thank you for your honest feedback and for sharing your experience with our bracelets. We truly appreciate you taking the time to let us know your thoughts on both pieces. We’re sorry to hear about the issues with the bracelet that has the hook clasp. The last thing we want is for you to worry about losing your jewelry. We'd be happy to help with an exchange or adjustment to ensure the clasp feels secure. As for the bracelet with the black stones, we want to highlight that it features a special Italian design, known for its more delicate and gentle aesthetics. Your suggestion for a slightly thicker and wider design is valuable, and we will share it with our team for consideration in future designs, aiming for a version with a bit more thickness while maintaining the graceful feel of the original design. Please feel free to reach out to us directly at vy@vyjewelry.shop. We’d love to discuss solutions or options to enhance your experience with your purchase. Best regards, VY Jewelry
Too big! Need a smaller length 7 to 7 1/2 inch
VY Jewelry
Dear Santo, Thank you for sharing your feedback on the Milan at Night Bracelet. We're sorry to hear the size wasn’t quite right for you. We’d be happy to assist you with an exchange for the smaller size you need. Please reach out to our customer service, and we’ll guide you through the process to ensure you have a bracelet that fits perfectly. Your satisfaction is important to us, and we appreciate the opportunity to make this right. Thank you for bringing this to our attention! Best Regards, VY Jewelry
Thinner than the photo makes it appear but beautiful. I’ll need to pair it with other stuff but Dan it is pretty
VY Jewelry
Dear Randall, Thank you for your wonderful 5-star review! We're so happy to hear that you find the piece beautiful, even if it feels a bit thinner than expected. Pairing it with other items sounds like a lovely idea to make it truly stand out! Your feedback means a lot to us, and we're thrilled that you’re enjoying your new jewelry. Please don’t hesitate to reach out if you need any assistance in finding complementary pieces—we’d love to help! Best regards, VY Jewelry
