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United States United StatesI paid $153 for aluminum when I was told it's sterling silver?????????
I wanna know how you guy's get by selling aluminum jewelry when it says clearly on your website and on the receipt that I got sterling silver!!?? This is ridiculous! I want answers please?!
VY Jewelry
Dear John, Thank you for providing feedback. We value your input and want to ensure you have complete confidence in our jewelry. Our products are crafted from high-quality sterling silver, which is authenticated by a 925 stamp found on the inside. This stamp guarantees the authenticity of the silver used. For reassurance, we recommend consulting with a trusted local jeweler who can verify the quality of our products. As you may know, the number 925 indicates that the material consists of 92.5% pure silver and 7.5% other metals, typically copper. It's also important to note that genuine 925 silver does not attract magnets. This composition is the standard worldwide for crafting sterling silver jewelry and is well-known among silver lovers. We encourage you to explore the reviews left by our valued customers on our website. Many of these reviews have been shared by silver experts who have drawn upon their knowledge and long-standing experience. These testimonials may provide you with further reassurance about the products' quality. However, should you discover that upon examination, the jewelry does not meet the standard of genuine 925 silver, please do not hesitate to contact us. Our customer service team will be happy to assist you with the return process. Best regards, VY Jewelry
United StatesOnyx and Shell Ring review
I love the fit, profile, quality and design. My wife loves me wearing it, so we are all happy. Thanks much
VY Jewelry
Dear Jamie, Thank you so much for your feedback and for the wonderful picture! We are thrilled to hear that you are satisfied with the ring. It's heartwarming to know that it brings joy not only to you but also to your wife. We appreciate your support and look forward to serving you again! Best regards, VY Jewelry
United StatesRings were to large
I sent rings back for an exchange and am still waiting to hear back pls respond
VY Jewelry
Dear Vincent, Thank you for your feedback and for your patience. We are pleased to inform you that the new rings have been delivered to your address, and please feel free to try them on. We are delighted to have been able to assist you in a timely manner, and we sincerely hope that the new rings meet your expectations. Once again, thank you for choosing to shop with us, and we look forward to the opportunity to serve you again in the future. Best regards, VY Jewelry
United StatesImpressive Ring
I have several rings , but this gets a lots of Attention, from Woman. The Black Onyx is large the detail to the ring is definitely a masculine statement, I am impressed with the quality of the craftsmanship. Thank You Mark D
VY Jewelry
Dear Mark, Thank you for letting us know that your new black onyx ring is turning heads! We are glad to hear that you are happy with the quality and craftsmanship. Thank you for shopping with us and look forward to serving you again in the future. Best regards, VY Jewelry
