Silver Panther

Dear Martino, Thank you for your feedback. We would like to provide clarity regarding the status of your return and exchange process. Your return request was received on January 3rd, and we promptly provided you with a free return shipping label. The returned item arrived at our warehouse on January 13th, where it underwent a detailed inspection to ensure it met the requirements for processing. As stated in our return policy, the process may take up to 10 business days once the item is received. Your return is currently in the refund stage as per your request, and we are diligently completing the necessary steps to ensure everything is finalized accurately. We value your input and appreciate your understanding of the timeline outlined in our policy. Should you have any further questions or need assistance, feel free to contact us directly at vy@vyjewelry.shop. Best regards, VY Jewelry

Dear Dennis, Thank you for your wonderful review and for shopping with us as always :) Your satisfaction is our top priority and we look forward to serving you again. Best regards, VY Jewelry

Dear Willy, Thank you for the time to leave us a wonderful review! We are happy to hear that you are satisfied with your purchase. Thank you for shopping with us and looking forward to serving you again. Best regards, VY Jewelry

Dear Ronald, Thank you for your kind feedback. Your satisfaction is one of our priorities. We are looking forward to serving you again. VY Jewelry