Dear Ronald,
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the difficulties you've experienced with the clasp on your bracelets. We understand that working with smaller clasps can sometimes be a challenge, and we greatly appreciate your patience.
To assist you, we've found a quick and simple hack that demonstrates how to put on a bracelet by yourself: https://www.youtube.com/watch?v=PnjJzg8vfuk
This video provides a practical solution that might make wearing your bracelet easier.
Additionally, we’d be happy to explore options such as a replacement or help you find a more convenient way to wear your bracelet. Please don’t hesitate to reach out to us at vy@vyjewelry.shop, and we’ll gladly assist you further!
Best regards,
VY Jewelry