Dear Yann Thank you so much for your wonderful review! We're thrilled to hear that you love the bracelet's quality, and we truly appreciate your support. We look forward to serving you again in the future. Best regards, VY Jewelry

Dear Tor, Thank you for your feedback and for leaving a 4-star review. We're glad to hear that you're happy with the product! We apologize for the pricing issue you experienced on our website. Your input was invaluable in helping us correct it quickly. We appreciate your understanding and hope you continue to enjoy your purchase. Best regards, VY Jewelry

Dear Patricia, Thank you for your review! We're thrilled to hear that you are happy with the quality and design of our product. Thank you for shoppping with us and we look forward to serving you again. Best regards, VY Jewelry

Dear Jean, Thank you for sharing your experience with us. We're truly sorry to hear about the loss of your bracelet. We're glad that the discount code offered brought some resolution to the situation. Regarding the customs fee, we appreciate your feedback and understand the importance of providing clear information. That's why we already offer details about customs fees on our website's PAYMENT / SHIPPING / RETURN page for transparency, available here: https://vyjewelry.shop/pages/payment-shipping-return However, we'll certainly take your input into consideration for further improvement. Thank you for shopping with us, and we look forward to serving you with a better experience in the future. Best regards, VY Jewelry

Dear Bobby, Thank you for your review! Your and your recipient's satisfaction is our top priority. Thanks again for choosing us and we look forward to serving you again. Best regards, VY Jewelry