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Need to exchange
Well I ordered the classic Milan bracelet my husband for our 25th anniversary and based on shipping information you provided I ordered it early to make sure it got here on time. Well, it actually got here in four days. He really loves the bracelet very, very much. There is only one problem, it's too small. I'm hoping you can exchange for a size 9. There was nothing in the package so I don't know where to return it. Please help me with this problem. Thank you for all your help in making this a wonderful 25th anniversary.
VY Jewelry
Dear Jennifer, Thank you for your nice feedback and for sharing your happy experience with us :) We are glad to hear that it is a gift that makes both of you happy. About the size, there is no problem! Our customer service team will be happy to help you with the exchange and has already sent the detail to you. Please feel free to respond to our email. We hope this helps! And if you have any further inquiries, please do not hesitate to contact us at vy@vyjewelry.shop. We are looking forward to hearing from you. Best regards, VY Jewelry
United StatesBeautiful
Loved the bracelet. Awesome customer service.
VY Jewelry
Dear Patricia, Thank you for taking the time to leave us a nice review. We are glad to hear that you love the bracelet and are happy with our customer service team. We are happy to serve you and hope to see you shop with us again. Best regards, VY Jewelry
United StatesClassic Milan didn’t disappoint
We purchased the classic Milan bracelet for our son’s birthday. The bracelet is stunning and fit his wrist perfectly. It matched perfectly with a necklace he has. We were all very pleased with the quality and look of this bracelet. We highly recommend.
VY Jewelry
Dear Corrine, Thank you for your amazing feedback! We are glad to hear that you and your son are happy with the bracelet. If you need any assistance in the future, please feel free to contact us. We will be happy to help you. Best regards, VY Jewelry
United StatesHe loved his bracelet!
It’s a beautiful design and addition to my husband’s wardrobe!
VY Jewelry
Dear Patricia, Thank you for your feedback and for sharing a nice picture with us! We hope to see you shop with us again. Best regards, VY Jewelry
United StatesNice mens bracelet
Great customer service and prompt delivery. This was the first time making a purchase from VY and I am very pleased with their service. The man’s bracelet was really nice,I’ve been wearing it quite often and like the masculine look plus it’s easy to keep clean.
VY Jewelry
Dear Albert, Thank you for your wonderful review! We are glad that you are happy with us and look forward to serving you again. Best regards, VY Jewelry
