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United StatesPoor quality. Customer service didn’t get back to me.
The bracelet was worn for two days and broke. I have reached out about this and contacted via email. NO RESPONSE.
VY Jewelry
Dear Bethany, Thank you for your feedback. We apologize for any issues you may have experienced with the bracelet. This model of 925 silver bracelet is designed to be delicate, and we understand that the thin chain can be damaged when placed under too much tension. We have received your email and have provided assistance to resolve the problem. If you have any further concerns, please don't hesitate to reach out to us. Best regards, VY Jewelry
United StatesLove the Venice Flow! Looks great on wrist!
Perfect size for my husbands wrist
VY Jewelry
Dear Dawniel, Thank you for your time to leave us a nice review. We are glad to hear that you are your husband are happy with the bracelet. Hope to see you shop with us again. VY Jewelry
United StatesBad Costumer Service
I ordered a size too big, and while I love the look of the bracelet, they have yet to return any of my emails regarding an exchange. Please email me back, and I would gladly rate 5 stars!
VY Jewelry
Dear Nolan, Thank you for updating us with your information. Regarding your exchange, we have already sent the shipping label for the return to you. Please kindly check. If you haven't received it, please kindly contact us again via vy@vyjewelry.shop. Thank you for your kind understanding.
United StatesNice product and great service
Bracelet is great - like the quality and how it looks on my wrist. Customer service was great. I had a question that was answered very quickly. Shipping was also timely. Would buy from VY Jewelry again.
VY Jewelry
Hi Walter, Thank you for taking the time to write this lovely review. We're glad that you love your Venice Flow bracelet and we're also thankful for the opportunity to serve you. We look forward to you shopping with us again.
United StatesTogetherness
Very, very nice. Plays well with other bracelets. Perfect size and classy, without being **** looking, love it. Ordering and delivery are spot on.
VY Jewelry
Hi James, Thank you for the time taken to write. We truly appreciate this. We are glad it fits perfectly with your other bracelets. We look to improve daily and your words affirm this. We hope to see you again.
