Dear Annie, Thank you for your feedback, and we sincerely apologize for the extended delivery time you experienced. Our standard shipping is typically within 10 business days, and while it usually arrives much faster, we acknowledge that there was an unfortunate delay in this instance, and we're truly sorry for any inconvenience it may have caused. It appears that the delay, which led to an 11-business-day delivery, was due to the transit between carriers. However, we take your feedback seriously and are committed to doing better next time. Your satisfaction is important to us, and we hope you'll reconsider using our services in the future. Sincerely, VY Jewelry

Dear Nanette, We're delighted that you're enjoying the bracelet. It's wonderful to hear that you're satisfied with both the quality and the price. We're also pleased that our shipping speed met your expectations. Thank you for shopping with us and look forward to serving you again. Best regards, VY Jewelry

Dear Charlie, Thank you for leaving us a great review! We are glad to hear that you are happy with the great quality of the product and look forward to serving you again! Best regards, VY Jewelry

Dear Karen, Thank you for your wonderful feedback! We're delighted that you're enjoying the beauty and craftsmanship of the bracelet, and it's fantastic to know it has become your daily accessory. We appreciate your support and look forward to serving you again. Best regards, VY Jewelry

Dear Ann, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had a great time shopping with us and to know that your grandson loves his new accessory! Thank you for choosing us and we look forward to serving you again. Best regards, VY Jewelry