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It doesn’t spin
VY Jewelry
Dear Brock, Thank you for sharing your feedback regarding the Plain Spinner ring. We are very sorry to hear that the ring isn’t spinning as expected. This is not the experience we want for our customers, and we’d like to help resolve this for you. Spinner rings are designed to rotate smoothly, and if yours is not spinning, there may be an issue with its mechanism. We’d be happy to inspect the ring and provide a replacement. Please feel free to email us at vy@vyjewelry.shop with your order details so we can assist you promptly. Your satisfaction is very important to us, and we want to ensure you enjoy your purchase fully. Best regards, VY Jewelry
United StatesBest rings out there
I’ve had nothing but the best CustomerService with them and I have Purchased all of there spinner ring plus others. I wear them every single day and have Recommended people to them!! Best place to buy your Jewelry for sure
VY Jewelry
Dear Tyler, Thank you so much for your kind words and your 5-star review! We are thrilled to hear that you love our rings and that you've had such a positive experience with our customer service. Your satisfaction is our top priority, and it’s wonderful to know that you wear our rings every day and recommend us to others. We are grateful for your continued support and look forward to serving you again in the future. Best regards, VY Jewelry
United StatesPlain spinner
A gift for my husband, we both loves it.
VY Jewelry
Dear Kristi, Thank you for your review! We're glad to hear that both you and your husband love the Plain Spinner Ring. Your satisfaction means a lot to us, and we're grateful for your support as always. Thank you for choosing VY Jewelry and we look forward to serving you again. Best regards, VY Jewelry
United StatesGreat Spinner
Like every order I've made with VY, shipping was fast, and the product is excellent and exactly as described.
VY Jewelry
Dear Thomas, Thank you so much for your wonderful review! It's fantastic to know that you are happy with the purchase, and we're thrilled that everything has met your expectations. We also want to express our gratitude for the beautiful photo you shared. Your satisfaction is our top priority, and we hope to see you shop with us again. Best regards, VY Jewelry
United StatesTrying to return
The ring is too big and I need to return it but no one replies and I can’t return.
VY Jewelry
Dear Rebeka, Thank you for your feedback. We would be more than happy to help you with an exchange for a smaller size. However, we are glad to see that you have replied to us via vy@vyjewelry.shop. Our customer service team is working on your request. Please don't hesitate to contact us if you need any further assistance, and we look forward to the opportunity to serve you again in the future. Best regards, VY Jewelry
