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SpainDisappointing purchase - waste of money
Poor but very expensive international delivery. Help by UPS due to incomplete paperwork for delivery. Both Rimini and Genoa bracelets tarnished to an astonishing degree after only 2 days wear. Very disappointed and a waste of $302. There are some very effective and inexpensive tarnish protection products available. Lots of niche jewellery companies use them. At least the time for your products to tarnish would be acceptable before a purchaser needs to take action. 2 DAYS WEAR. Totally unimpressed and very poor
VY Jewelry
Dear Nicholas, Thank you for your time to leave us a review. We truly understand your disappointment and expectation on this matter. 1. Delivery Time Referring to our previous emails, you have received information on the estimated delivery date which would be Aug 8. Since you contacted us, we have tried our best to check your package shipping status and found that the delivery date should not be later than Aug 12. We are happy that finally you received the package within that time frame. 2. Shipping Cost About the shipping cost, we provide FREE standard shipping in the U.S. For your order, we would love to help you the best we can. Therefore, we have supported a part of the delivery cost that was charged by the carrier. So that you don't have to pay the full amount for international delivery costs. 3. Tarnishing Regarding the tarnishing, we are truly sorry to hear that you found this issue after a few days of wearing it. We would like to inform you that a tarnishing process is a natural reaction of silver jewelry caused by a chemical reaction between silver and substances in the environment that contains sulfur such as air and the daily products you use. In some cases, it is caused by perspiration. The acidity of the skin could tarnish the silver. Over time, these two substances combine and become "Silver-Sulfide". The Silver-Sulfide is black. That's why when its thin layer coats your pieces, it will make your silver darker. 4. Solution The good news is it's can be cleaned by using a polishing cloth or silver cleaning liquid. It will be back to shine again. I hope this helps. And if you need any further tips on how to take care of your silver jewelry, we will be happy to assist you. Best Regards, Lipda VY Jewelry
United StatesPerfection!
My hubby and I were looking at bracelets, as my ring finger size seems to change daily. We purchased the Big/Little for him... and the Rimini style for me. And they are absolutely perfect. Solid sterling. Well crafted. Packaged carefully. Shipped super quickly. No hassles. All the good....
VY Jewelry
Dear Elaine, Perfection is an amazing word for us! Thank you for your very kind review. We are glad that you are happy with us and hope to see you shop with us again. Best Regards, Lipda VY Jewelry
United States2nd buy great gift!
This is a 2nd time buy for hubby's birthday. He really likes how sturdy this bracelet is and its not a big chunk standout like the others. He still has his last one that is over 2 years old, the only problem we had was a ring came apart that was attached to the clasp. He still kept the old bracelet as he now wears the new one til we fix the other one.
VY Jewelry
Dear Jennifier, Thank you for your time to leave us a nice review. We are glad to hear that you and your loved one like the bracelet. And hope to see you shop with us again :) Best Regards, Lipda VY Jewelry
United StatesLove Rimini !!
Recently Purchased The Rimini Style Bracelet and Love it !! I've combined it with a " Roman Column" for another look. Great to work with VY Jewelry, Nice folks. I may get another Rimini and do the "Double Rimini Thing !"
VY Jewelry
Dear Steve, Thank you for your time to leave us a nice review. We are glad to hear that you are happy. It would be great if we have a chance to see your bracelets combination :) Looking forward to serving you again. Best Regards, Lipda VY Jewelry
United StatesGreat bracelet!
My experience with VY Jewelry was outstanding. Ordering and delivery were seamless, timely and professional. The bracelet itself is VERY well made, handsome and comfortable. Couldn't recommend the product and company more highly.
VY Jewelry
Dear Jeff, Thank you for leaving us a great review and sharing a nice photo! We are glad that you are happy. Hope to see you shop with us again. Best Regards, Lipda VY Jewelry
