Dear Dennis, We greatly value your feedback and are sincerely sorry to learn about any confusion that may have arisen during the ordering process. Our team swiftly conducted a thorough investigation and determined that the order was indeed placed for the Small bracelet size 8", as per your selection from the dropdown menu on the product page. This dropdown feature serves as a convenient tool for customers to choose their preferred variants. Nevertheless, we completely understand that this might not have been your intended choice. As a result, our dedicated customer service team immediately took steps to address this situation on your behalf. We deeply respect your decision not to avail of our offer for a full refund, and we honor your perspective in this matter. Should you have any further questions, concerns, or preferences, please do not hesitate to let us know. Your satisfaction is of the utmost importance to us, and we are here to assist you. Best regards, VY Jewelry

Dear Robert, Thank you for sharing such a nice picture with us. The bracelet looks very good on your wrist and it matches well with another bracelet from your collection! We are glad to hear that you are happy with the purchase. Thank you for shopping with us and look forward to serving you again. Best regards, VY Jewelry

Dear Steven, Thank you so much for your review and continued support! Whenever you need any assistance with our products or services, please do not hesitate to reach out. We are always happy to assist you! Best regards, VY Jewelry

Dear Kathy, Thank you for your great feedback! We are glad that you are happy and hope to see you shop with us again. Best regards, VY Jewelry

Dear John, Thank you for your nice review. Please feel free to contact us at vy@vyjewelry.shop. We will be happy to help you with an exchange or any other inquiries you may have. Thank you for shopping with us and we look forward to serving you again. Best regards, VY Jewelry